DivineAI Privacy Policy

What we collect

• On this website you need no account. Your city, language, text size, vrats and daily practice are kept only in your own browser.
• To show the panchang, the page sends the place you picked (latitude and longitude) and your time zone to api.dharmikvibes.com. Nothing else about you is sent.
• In the DivineAI app: your mobile number when you sign in, your name if you give it, the questions you ask, the reminders and items you save, and the bookings you make.
• When you write to the yatra desk (WhatsApp, email or a form): your name, number and what you need.
• Payments happen on DharmikVibes' own checkout through Razorpay. We never see or keep your card, bank or UPI PIN, and we never ask for them in chat or by voice.

ChatGPT and Claude plugins

The DivineAI plugins only look things up: panchang, festivals, vrats, temples and DharmikStudio works. They never ask for your name, number, email or address, and we keep nothing tied to you.

What you type there is processed by OpenAI (for ChatGPT) or Anthropic (for Claude), under their own privacy policies, because you type it in their chat.

AI providers we use

When you ask DivineAI a question in the app, we send what is needed to answer it to an AI model, and send its answer back to you. The models we use are:

• Gemini, from Google
• Claude, from Anthropic
• Sarvam AI, for Indian languages
• OpenAI models
• Open models run by Groq

Which one answers depends on which is available. Each has a daily spending limit. They use your words only to write the answer. Please do not share health, money or other private details in chat.

Other services that help us

Amazon Web Services (hosting, in India), Razorpay (payments), MSG91 and Amazon (sign-in codes and messages), WhatsApp through WATI and Meta (desk chats and reminders you ask for), and Google Maps (places and directions). Each uses your information only to do that job for us.

What we never do

• We never sell your information.
• We never use it to show you ads from others.
• We never send you a WhatsApp or SMS message you did not ask for.

How long we keep it

We keep your account information while your account is open. When you ask us to delete it, we delete it, except what the law asks us to keep, such as invoices and tax records.

Your rights

Under India's Digital Personal Data Protection Act, 2023 you can ask to see, correct or delete your information, withdraw your consent, and name someone to act for you. Write to hi@dharmikvibes.com with "DivineAI" in the subject, and tell us the mobile number on your account.

DivineAI is meant for adults. A child should use it with a parent.

Grievance officer

Name to be confirmed. Until then, write to the grievance desk at hi@dharmikvibes.com. If you are not satisfied with our reply, you can go to the Data Protection Board of India.

Who we are

DIVVIB LIFESTYLE PRIVATE LIMITED, Plot No 4, 2nd Floor, Minarch Tower, Sector 44, Gurugram - 122003, Haryana, India. CIN U79110HR2024PTC126911. GST 06AALCD2862M1Z9.

If this page changes, we change the date at the top.