Frequently asked questions
Plain answers about DivineAI, booking, payment, donations and your data.
What is DivineAI?
DivineAI is the spiritual companion from DharmikVibes (DIVVIB LIFESTYLE PRIVATE LIMITED): your city's panchang, vrats and festivals, a daily practice, listening and reading on DharmikStudio, and our yatra desk for pujas and yatras. It is this website and the phone app.
Where does the panchang come from?
From the api.dharmikvibes.com panchang service, for your place's latitude and longitude and your time zone. Each page says which place and clock it is for. Festival dates come from DharmikVibes' checked calendar, where two sources agree.
How do booking and payment work?
The price appears at the time, from DharmikVibes' own list or on the secure page the desk sends, and you pay on DharmikVibes' own checkout after your yes. No amount is ever written on WhatsApp.
How do refunds work if I cancel?
Under the DharmikVibes Cancellation & Refund Policy. Refunds go back through Razorpay to the method you paid with.
How do I reach the yatra desk?
On WhatsApp at +91 92203 52244, or by email at dharmikyatra@dharmikvibes.com. Desk hours: Monday to Friday, 10 am to 7 pm.
Which languages?
Hindi and English now. Twelve languages come in three waves, each after our language reviewer has checked it. Shlokas, aartis and mantras stay in the original text.
Where is the app?
On the App Store and Google Play as "DivineAI", from DharmikVibes.
What happens to my data?
We never sell your data. Under India's Digital Personal Data Protection Act, 2023 you can ask to see, correct or erase your data: write to DharmikVibes' Data Protection Officer at hi@dharmikvibes.com. The full details are in the DharmikVibes privacy policy.
Can I donate?
DivineAI does not take donations itself. A chadhava to a temple trust and giving on Virasat count as donations, and under Indian law (FCRA) only citizens of India can donate; foreign nationals and OCI card holders cannot. DharmikVibes does not issue 80G receipts. Booking a puja is a service, not a donation.
How crowded is the temple today?
Neither we nor the temple trusts publish a live crowd figure, so we do not guess one. Ask the desk on WhatsApp.
Contact
Support: hi@dharmikvibes.com. DIVVIB LIFESTYLE PRIVATE LIMITED, Plot No 4, 2nd Floor, Minarch Tower, Sector 44, Gurugram - 122003, Haryana, India.
Cancellation & Refund Policy (opens in a new tab) · Privacy Policy (opens in a new tab) · Yatra desk